Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Housing Administrator
Salary:
£25,061 - £29,007 per annum
Location:
Nottingham
Hours:
35
Closing Date:
17/11/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Do you have experience in an administrative role and strong IT skills? Are you a team player with experience dealing with customers? Our Housing Administrator role may be the role for you.
We are looking for a motivated, enthusiastic Housing Administrator to join our Business Support Team in supporting the work of our Homes and Wellbeing department.
Did you know NCHA was officially ranked as one of the UK’s best places to work? This year, we were officially ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.
The Role
Working as part of a small team, you will deliver comprehensive administrative support to a large department. You will be committed to providing a high-quality service, maintaining a positive approach to your work. This role involves working closely with internal and external colleagues to achieve and maintain high standards.
Your main duties include but are not limited to:
- Maintaining two inboxes
- Placing orders for Homes & Wellbeing
- Dealing with a variety of enquiries regarding utility bills
- Coding invoices for authorisation
- Maintaining and applying for TV licences, Health & Safety returns, Housing Benefit letters, and more
Please refer to the role profile for more information.
“The best thing about NCHA are the people you are working with, they are all really friendly and passionate about supporting people in our communities. It is great to see the work you do being put to use to help people live better lives.” – Current colleague
What we are looking for
Our ideal candidate has experience in an administrative role, strong IT skills, and a good level of numeracy and literacy skills. We are looking for a candidate who is a team player and can work well within a small team; a self-motivated, adaptable person who is committed to providing a high quality, professional service.
This could be the perfect role for you if you’re someone who:
- Has the ability to work well under pressure and can successfully manage and prioritise a varied workload
- Enjoys a challenge and embraces change
- Enjoy working with numbers - a lot of the work is financial administration
- Takes pride and ownership of their work, ensuring it is of a high standard
- Wants to get stuck in and work closely within a great team of colleagues
Please note you will be required to complete a work-related test as part of this recruitment process.
Working Hours
Monday to Friday, 9.00am – 5.00pm. Hybrid working is available for this position, with 3 days per week working from the office and 2 days per week working from home (once fully trained). Our Head Office is based in Clifton.
USEFUL TOP TIPS:
- You will need to attach a CV in order to apply for this role.
- All correspondence will be via your registered email address.
- View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable!
- For more information about NCHA, please refer to the attached ‘Helping Our Customers’– get a better idea of what we do across the organisation!
- Interviews will be held on 24th November at our offices in Clifton.
To apply, Click the Apply Now button at the top of this page.
We look forward to receiving your application!
NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from ethnic minority communities, LGBTQ+ communities, women, as they are currently under-represented within our workforce.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
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