Applications Specialist
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Do you want your technical skills to genuinely improve people’s lives?
At NCHA, technology plays a vital role in supporting our colleagues and the communities we serve. We’re looking for an Applications Specialist to join our friendly, supportive Technology team and help keep our core systems running effectively while developing new solutions that make a real difference.
As an Applications Specialist, you’ll provide support, maintenance and development for NCHA’s technology applications. You’ll take ownership of day-to-day application performance, support system users, lead on application improvements, and play a key role in technology projects across the organisation.
You’ll work closely with colleagues across departments, third-party suppliers, and our Data team to ensure our systems are reliable, efficient, and fit for purpose.
What you’ll be doing
- Managing the day-to-day operation, configuration and optimisation of NCHA’s applications, databases, and servers
- Acting as technology lead on the implementation of new applications and system upgrades
- Coordinating and supporting User Acceptance Testing (UAT), including helping colleagues develop test plans
- Working with internal teams and suppliers to schedule and deliver application maintenance and upgrades
- Supporting system users and the wider Technology Services team on core applications
- Analysing data requests and developing reports to support frontline services
- Working closely with the Data team to support and develop the data warehouse
- Monitoring application and server performance, identifying risks, and escalating issues where needed
- Creating and maintaining clear technical documentation, processes, and procedures
- Keeping up to date with new technologies and supplier development plans
What you’ll bring
You don’t need to tick every box, we’re interested in your skills, experience and potential.
- Relevant qualification or equivalent experience in an applications support or similar IT role
- Recent experience working in a customer‑focused IT environment supporting core business applications
- Strong technical capability including application support, system configuration, problem‑solving and reporting
- Experience working with databases and reporting tools (e.g. SQL Server, SSRS) and analysing data to meet business needs
- Ability to work independently and collaboratively, balancing project delivery with day‑to‑day operational support
- Clear and confident communication skills, with the ability to explain technical information effectively to non‑technical users
- An understanding of equality, diversity and inclusion and a commitment to NCHA’s CLEAR values
Working hours and flexibility
This is a 35‑hour per week role, worked Monday to Friday, with hybrid working available. Some office‑based working in Nottingham will be required.
Why work at NCHA?
“The best thing about NCHA are the people you are working with – they are all really friendly and passionate about supporting people in our communities. It is great to see the work you do being put to use to help people live better lives.”
NCHA is officially a Great Place to Work, In fact, we’re included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we’re a great place to work.
At NCHA, you’ll be part of an organisation that truly values its people, promotes learning and development, and is committed to making a positive social impact.
Click apply now and join an organisation that truly cares.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
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