Generous annual leave
Wellbeing plan
Company social events

Housing Project worker and Support Worker - Nottingham

Salary: £24,030 - £24,513 per annum
Location: Nottingham
Hours: 37
Closing Date: 16/02/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

Support Workers & Housing Project Workers needed for a brand new project in Nottingham

This opportunity within our 28‑bed temporary accommodation service for single adults experiencing homelessness is perfect for someone who thrives in a role that blends practical support, housing progression, and person‑centred guidance. You’ll play a key part in helping residents build stability, develop essential life skills, and move on into long‑term housing—typically within 6 weeks.

We are recruiting Housing Project Workers and Support workers.

Key Responsibilities

Housing & Move‑On Support

  • Create and monitor Move‑On Plans and Ready‑to‑Move Plans within the first week of arrival.
  • Support residents to understand tenancy responsibilities, set up bank accounts, manage budgets, and access welfare or debt advice.
  • Ensure Personal Housing Plans (PHPs) are reviewed and updated promptly.
  • Support residents to register for housing options including Homelink, Registered Provider portals, and private rented opportunities.
  • Build relationships with local authorities, private landlords, NPRAS and Registered Providers to increase move‑on options.
  • Facilitate or attend property viewings and help residents set up their new home (utilities, furniture grants, GP/dentist registration).

Wellbeing & Specialist Support

  • Co‑produce support plans that identify barriers to move‑on and any need for specialist services.
  • Work collaboratively with GPs, Adult Social Care, Education Welfare, culturally specific services, Nottingham Recovery Network, DWP, employment support and charitable grant providers.
  • Coordinate attendance and follow‑up from on‑site hubs and visiting services.
  • Support residents to improve health, wellbeing, resilience, life skills, meaningful activity and positive relationships.
  • Measure progress using Outcome Star, contributing to KPI reporting.
  • Encourage peer support sessions from former residents who have successfully moved on.

Operational & Safety Responsibilities

Support Housing Benefit applications and maximise income opportunities. Complete weekly flat health and safety checks. Log incidents, risks and concerns in line with policy. Address non‑engagement through persistent, flexible support and escalate concerns where necessary.

About You

  • Clear, friendly and professional communicator with a genuine desire to help others progress.
  • Able to read, follow and record information accurately.
  • Confident using basic IT (emails, Word, updating records).
  • Resilient, calm under pressure, and able to manage challenging situations.
  •  Understands professional boundaries and confidentiality.
  • Positive attitude, strong work ethic, and values‑driven approach.

Working Hours

Shifts include 07:00–14:15, 14:00–22:00, and 22:00–07:00.

Why NCHA?

A values‑led organisation committed to supporting diverse communities. Ranked 41st Best Workplace™ UK, recognised nationally for employee satisfaction. Proud Equal Opportunities Employer, welcoming applications from BAME, disabled and LGBT candidates.

This role is ideal if you’re passionate about empowering people, enjoy varied and meaningful work, and want to help individuals build the confidence and stability needed to move on from homelessness.

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us. 

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