Senior Payroll Officer

Join NCHA and Make a Difference

At NCHA, we're committed to providing excellent services to our communities, and that starts with supporting our colleagues. We're looking for an experienced and motivated Senior Payroll Officer to join our Finance team and play a key role in delivering an accurate, efficient, and compliant payroll service across the organisation.

This is an exciting opportunity for a payroll professional who enjoys working in a fast-paced environment, solving complex payroll issues, and supporting continuous improvement while ensuring colleagues are paid accurately and on time.

About the Role

As our Senior Payroll Officer, you will lead and support the delivery of end-to-end payroll services for the NCHA Group. You'll be responsible for ensuring payroll processes are accurate, compliant, and delivered within strict deadlines, while acting as a subject matter expert on payroll legislation, pensions, statutory payments, and taxation.

Working closely with colleagues across Finance, HR, and external providers, you'll help maintain robust payroll controls, support audits and reporting requirements, and contribute to ongoing system and process improvements.

Key Responsibilities

• Administer and maintain all NCHA Group payroll and pension systems and records, including colleague expenses, statutory payments, and absence-related payments.
• Process payroll accurately and in accordance with current legislation, HMRC requirements, and organisational policies.
• Operate and reconcile payroll control accounts, including net pay and pension accounts, ensuring completeness and accuracy.
• Maintain accurate payroll records and perform regular reconciliations, taking corrective action where necessary.
• Extract, analyse, and report on payroll and financial data to support organisational reporting requirements.
• Support monthly, period-end, and year-end payroll activities, ensuring all statutory and regulatory deadlines are met.
• Resolve complex payroll queries and discrepancies, providing expert advice and guidance to colleagues and stakeholders.
• Assist in the preparation of statutory returns, financial reports, and audit requirements.
• Support payroll system enhancements, process improvements, and the development of procedure manuals.
• Monitor legislative changes and ensure compliance across all payroll activities.
• Build and maintain strong working relationships with internal and external stakeholders.
• Provide support and cover across the wider Finance Directorate when required.

About You

We're looking for an experienced payroll professional with strong end-to-end payroll expertise and a thorough understanding of UK payroll legislation, including PAYE, National Insurance, pensions, statutory payments, and HMRC requirements. You'll be confident managing complex payroll processes, resolving queries, and ensuring payroll is delivered accurately, on time, and in compliance with relevant legislation.

You'll have excellent attention to detail, strong analytical and problem-solving skills, and experience using payroll systems and Excel to manage and report on payroll data. Able to work effectively under pressure and meet strict deadlines, you'll take a proactive approach to identifying improvements and maintaining high standards of accuracy.

As a collaborative and supportive team member, you'll build positive relationships with colleagues across Finance, HR, and external organisations, providing expert advice and guidance when needed. Above all, you'll be professional, reliable, and committed to handling confidential information with discretion and integrity.

Why Join NCHA?

At NCHA, our people are at the heart of everything we do. We pride ourselves on creating a positive and supportive working environment where colleagues can thrive, develop, and make a real impact.

What our colleagues say about working here:

"NCHA is a friendly and supportive place to work. We have strong leadership, opportunities to develop and grow, a healthy work-life balance, and a culture where people feel valued and appreciated."

When you join us, you'll become part of a team that is committed to collaboration, continuous improvement, and delivering excellent services for our customers and communities.

Apply Today

If you're an experienced payroll professional looking for your next challenge and want to join an organisation that values its people, we'd love to hear from you.

Apply now and help us deliver an outstanding payroll service for NCHA colleagues.

This is a full-time role working 35 hours per week, Monday to Friday. Our core office hours are 9:00am to 5:00pm. We offer a hybrid working arrangement, with the expectation that the successful candidate will work from our Clifton, Nottingham office a minimum of two days per week, with the remaining time worked from home.

NCHA is committed to promoting equality, diversity and inclusion. We welcome applications from all sections of the community and are dedicated to creating a workplace where everyone feels they belong and can thrive.

Interviews are scheduled to take place on 28th September 2026 and will be held in-person at our Clifton office. There will be a work-related test as part of the recruitment process.

Please note that we reserve the right to close this vacancy early should we receive sufficient applications. We therefore encourage interested candidates to apply as soon as possible.

To apply, please submit your application online. We look forward to hearing from you.