Wellbeing
plan
NCHA
pension
Free DBS
checks
£250 referral bonus
Support Worker Northampton
Salary:
£24,871 - £25,371 per annum
Location:
Northampton
Hours:
37 and 0 hours
Closing Date:
31/05/2026 23:59
This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Are you a caring person who is enthusiastic about helping others live their best lives? Are you looking for a new opportunity where full training is provided? Take a look at our Northampton Town based service here!
We have 1 fixed term position available for 12 months (mat cover), and 1 zero hour’s role available for the right candidates to join our team.
We were proudly certified as one of the UK’s best places to work by Great Place to Work UK. We were also classed as one of the Best Workplaces for Wellbeing™, and the Best Workplaces for Women™ of 2024. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.
The Service
Lyttleton Road provides supported living services for up to 10 individuals in Northampton town. We work alongside people with a variety of needs including learning disabilities, and autism, or other physical disabilities. People are encouraged and supported to develop the skills they need for leading a more independent and fulfilling life. Each resident has a person-centred support plan developed with their involvement, focusing on their strengths and encouraging them to change their lives for the better.
The Role
As a Support Worker, you will develop, review, and regularly update person-centred support plans, ensuring they accurately reflect each individual’s needs, preferences, and outcomes. Colleagues support our residents living at Lyttleton Road to ensure their assessed needs are met, including support with activities of daily living. This may involve assistance with personal care, shopping, cooking, cleaning, and accessing and engaging in community activities. Support Workers also provide emotional reassurance and wellbeing support as required and make appropriate referrals to specialist services when additional support is needed. You’ll be required to complete accurate, timely, and detailed support notes, clearly recording the support delivered and the outcomes achieved. In addition, staff complete a range of administrative tasks to ensure compliance with CQC regulations, organisational policies, and statutory requirements.
Please note that due to the needs of the customers, there may be an element of moving and handling involved in the role; as such, you will need to be willing and able to undertake these duties.
Please refer to the role profile for a more information.
About You
Our ideal candidate will be caring, enthusiastic, resilient, and resourceful. You should have great communication skills and be committed to achieving the best outcomes for our services users; this means you should be reliable, flexible, and willing to go the extra mile. You must have the ability to read, follow and record written instructions correctly, basic IT skills, willingness to learn and adhere to confidentiality, and willingness to learn how to deal with challenging situations. Although the role can be challenging at times, the training and support we provide will ensure that you are well equipped and confident to hit the ground running.
Working Hours
All successful candidates will be required to work on a rota basis over a 24-hour period including weekends, bank holidays, Christmas and New Year. Shifts patterns include early shifts, mid shifts and late shifts, with early shifts from 7:00 to 14:30, late shifts from 14:30 to 22:00, and waking nights from 22:00 to 07:00 across 7 days a week.
Best thing about working here: " The support I get from my Support Worker is the difference between a good day or a bad day" - Service User.
USEFUL TIPS:
- You will need to attach a CV in order to apply for this role.
- View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable!
- Please refer to the attached ‘Helping Our Customers’ to get a better idea of what we do across the organisation.
We look forward to receiving your application!
Current colleagues wishing to apply for a secondment must get approval from their line manager in advance of their application to ensure that they can be released from their role.
Please note we are not currently offering visa sponsorships.
As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications. Priority will be given to colleagues in a redeployment situation.
The Company
We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.
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